Specialist Medication Dispensing & Delivery Services for
Care Homes, Nursing Homes and
Domiciliary Care Agencies.
Call us on 0800 5335 100
We have in place specialist Standard Operating Procedures and custom designed processes to ensure that our procedures are both robust and flexible. This is reassuring for clients receiving their medication from us since these procedures are designed to make sure that an enquiry regarding any aspect of medication supply from the pharmacy is dealt with appropriately and with the emphasis on a resolution to satisfy the client making the call or sending email. Although the provision of such processes and Standard Operating Procedures may not be unique to us, we know that the attention to detail gained from our experience in this specialist sector is unique to us.
Are to provide our clients with a Monitored Dosage System and the necessary Pharmacy Support that works for them.
If the client is a Care or Nursing Home, our Sales and Pharmacy team will meet with the clients to ensure the choice of Monitored Dosage System will satisfy requirements and that their staff and their clients are happy and confident to use it. We will provide training to facilitate this.
If the client is a resident in their own home or a carer for a resident in their
own home, then we will carry out an on-
There is a trend that patients receiving residential care may be more likely to receive administration errors. Source: CHUMS Report 2009
We do not have a retail premises and thus can concentrate on the provision of pharmacy services to the Care Sector from our custom fitted Pharmacy unit.
Other pharmacies may not have the time to concentrate their efforts on the provision of such a specialist supply service if they have a retail business to run alongside. We would rather not compromise our efforts.
Our pharmacy is designed around the needs of people who rely on safe, consistent and carefully managed medication. Every stage of our dispensing process is built to reduce risk and support the highest standards of clinical care in residential and community settings. We follow structured procedures for prescription handling, clinical checking and final accuracy checks, ensuring that medicines are supplied in a way that supports safe administration by care staff and carers. Our pharmacists and technicians work closely with care providers to clarify changes, resolve queries and ensure that each resident’s medication profile is kept accurate and up to date. Because we operate as a specialist service rather than a retail pharmacy, our clinical team can focus entirely on the safe supply of medicines, the prevention of administration errors and the support of carers who depend on clear information and reliable systems. This approach helps us maintain a high level of safety and continuity for the people in our care.